One price. Yours to keep.

No. You pay once for each device and the licence has no end date. Updates and email support are included for the first 12 months. After that, the software continues to work.

Software is a download that you install on your own Raspberry Pi 4 or 5 with one script. The Kit adds the mainboard, and we install and test the software on it before we ship it.

Any screen that can stand in portrait orientation, with a touch panel if customers will use it themselves, and a USB camera at eye level. Tell us what you plan to use and we will confirm it before you buy.

No. Monocle Vision is software. You can build it into a wall mirror, a counter-top stand or a free-standing totem. If you need a finished device, write to us and we will point you to a hardware partner.

The assistant is part of the software. It uses the Google Gemini Live service, so you enter your own Google API key and Google charges you for what you use. Everything else works without it.

Monocle Vision opens the virtual try-on portal of your frame supplier in full screen and keeps your login. You need your own account with a supplier that offers such a portal.

On the device in your store. Customer records, photos and measurements are not sent to us. The voice assistant and Virtual Try-On send camera and microphone data to the services they use, and only while they are in use.

Monocle Vision is a dispensing aid. It proposes the measurement and shows the photo with every point marked. The optician checks the points, corrects them by touch if needed, and approves the result.

Yes. You can ask for a full refund within 14 days of delivery. For a kit, you send the mainboard back first. The details are in our refund and returns policy.

We ship to most countries, and delivery is included in the kit price. VAT or sales tax and import duties in your country are not included. If your country is not in the list at checkout, email us.